What We Collect
The Birth Companions collects account, profile, scheduling, communication, and care-team information needed to operate the client and doula portals. When you connect Google Calendar or Calendly, we store authorization tokens and basic account metadata so the portal can show connection status and support scheduling workflows.
How We Use Information
We use portal data to support doula matching, appointment coordination, calendar visibility, interview scheduling, document workflows, payment workflows, and account administration. Calendar access is used only for the scheduling features a user authorizes.
Marketing Analytics
We use Google Analytics on public marketing pages to understand traffic, page views, and high-level form funnel activity. Google Analytics is not loaded on the client, doula, admin, auth, signing, API, or hidden post-interview form areas of the portal. We do not send names, email addresses, phone numbers, due dates, insurance details, form answers, payment details, contract details, or portal record identifiers to Google Analytics.
Calendar Connections
Users connect their own provider accounts through OAuth. TBC does not ask users to share provider passwords. Users can disconnect supported calendar integrations from the portal settings area.
Sharing
We share information only as needed to operate the portal, support care-team coordination, comply with legal obligations, or work with service providers that help run the application.
Notice of Privacy Practices
This Notice describes how medical and personal information about you may be used and disclosed and how you can access that information. The Birth Companions treats the information you share as protected health information and applies safeguards to its storage, access, and transmission. You have the right to request access to, and corrections of, the information we hold about you.
Notice version 2026-04-25. Final wording pending legal review.
HIPAA Authorization
By submitting an intake form, you authorize The Birth Companions to use and disclose your protected health information for the purposes of matching you with a doula, scheduling, and coordinating your care. This authorization is voluntary, and you may revoke it in writing at any time except to the extent action has already been taken in reliance on it.
Authorization version 2026-04-25. Final wording pending legal review.
Contact
Questions about this policy can be sent to team@thebirthcompanions.com.